1Current sub-processors (from product code)
| Vendor | Role | Typical data | Notes |
|---|---|---|---|
| Infrastructure host (VPS) + PostgreSQL | Application and database hosting | Service data including conversations and accounts | Country of the server is not published until verified |
| Stripe | Paid billing | Billing email, customer and subscription identifiers — card data stays with Stripe | Used when paid checkout is configured |
| Optional account sign-in (OAuth) | Email, name, subject identifier after the user clicks Continue with Google | Not used unless the user chooses Google sign-in | |
| Transactional email (SMTP and/or Resend) | Account and notification email | Recipient address and message content | Which path is live depends on environment configuration |
| DeepSeek and/or local Ollama | Generate agent replies | Visitor question and retrieved knowledge snippets needed for a reply | DeepSeek involves a transfer whose legal tool is not yet published |
| Discord | Optional human handoff | Conversation excerpts posted to a customer-connected channel | Only if the customer enables Discord |
| Customer OpenCart/WHMCS MySQL (optional) | Read-only store enrichment in Monitor | Store profile/order fields the customer authorises | Processed in the customer’s database; Amevia uses a read-only connection the customer configures |
Vendor
Infrastructure host (VPS) + PostgreSQL
Role
Application and database hosting
Typical data
Service data including conversations and accounts
Notes
Country of the server is not published until verified
Vendor
Stripe
Role
Paid billing
Typical data
Billing email, customer and subscription identifiers — card data stays with Stripe
Notes
Used when paid checkout is configured
Vendor
Role
Optional account sign-in (OAuth)
Typical data
Email, name, subject identifier after the user clicks Continue with Google
Notes
Not used unless the user chooses Google sign-in
Vendor
Transactional email (SMTP and/or Resend)
Role
Account and notification email
Typical data
Recipient address and message content
Notes
Which path is live depends on environment configuration
Vendor
DeepSeek and/or local Ollama
Role
Generate agent replies
Typical data
Visitor question and retrieved knowledge snippets needed for a reply
Notes
DeepSeek involves a transfer whose legal tool is not yet published
Vendor
Discord
Role
Optional human handoff
Typical data
Conversation excerpts posted to a customer-connected channel
Notes
Only if the customer enables Discord
Vendor
Customer OpenCart/WHMCS MySQL (optional)
Role
Read-only store enrichment in Monitor
Typical data
Store profile/order fields the customer authorises
Notes
Processed in the customer’s database; Amevia uses a read-only connection the customer configures
2Updates
This page is the public sub-processor list referenced by the DPA. It does not include secret hostnames or credentials.