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Search guides for accounts, setup, the widget, conversations and common issues.
39 guides
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Jump into a topic. Installation walkthroughs also live in Documentation.
Getting started
Learn what Amevia is, connect your site, publish knowledge and check the agent before visitors rely on it.
Account and access
Login, password, email verification and account settings.
Plans and usage
Plan limits, AI conversations, indexed pages and upgrades.
Website setup
Add, verify and scan connected websites.
Widget installation
Install, recheck and troubleshoot the Amevia widget.
Conversations and leads
Review conversation history, captured leads and notifications.
Troubleshooting
Resolve common scanning, cache, CSP and script issues.
Popular guides
What is Amevia?
What the website agent does, what you manage in the dashboard, and how to get started.
Getting startedReset your password
Recover dashboard access when you forgot your password or get locked out after failed attempts.
Account and accessAdd and verify a website
Connect your public domain in Websites, finish ownership checks, then scan and install the widget.
Website setupFix a widget that is not appearing
Work through missing script, wrong domain, cache and CSP until the chat launcher shows on the live site.
Widget installationUnderstand AI conversation limits
Learn how Amevia counts one conversation toward your monthly plan — including multi-message chats.
Plans and usageRecheck widget installation
Ask Amevia to detect the install snippet on your connected domain after you publish.
Widget installation
Widget not appearing?
Check the installation script, confirm the correct domain, refresh website caches and recheck the installation from your Amevia workspace.
- Confirm the script is present
- Check the website domain
- Clear cache and CDN
- Review CSP or script-blocking rules