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What is Amevia?

What the website agent does, what you manage in the dashboard, and how to get started.

Amevia adds an AI website agent to websites you already run. Visitors ask questions in a chat widget on your site. The agent answers from content you approve — pages, help articles, products and other knowledge — and can guide people to the right next step.

You keep ownership of the site and the knowledge. Amevia gives you the agent, the widget, conversation history, lead capture and the workspace tools to improve answers over time.

What visitors can do

  1. Get answers grounded in your scanned and published knowledge
  2. Discover relevant products or services when a catalog is connected
  3. Leave contact details when they want a follow-up
  4. Continue with a human when the conversation needs your team

What you manage in Amevia

  1. Websites and domains connected to your workspace
  2. Knowledge from scans — pages, help, blog and products you choose to publish
  3. Agent tone, behavior and when conversations should hand off
  4. The chat widget and installation on your site
  5. Conversations, leads and insights from visitor questions

How setup usually works

  • Connect a website with the live domain visitors use
  • Run a content scan and publish the knowledge that should drive answers
  • Install the widget, then preview before you go fully live
  • Review early conversations and tighten knowledge where answers are weak

Start here

  • Connect your first website
  • Get useful first answers from published knowledge
  • Open Documentation for widget install details
What is Amevia? — Amevia Help