Pages from your website that Amevia may use when answering visitor questions.
Think of indexed pages as retained knowledge slots — not every URL the crawler touches. Failed fetches, unpublished drafts and pages you remove from Knowledge stop counting once they are gone from approved knowledge.
See what counts
- Open Knowledge for a website after a completed scan
- Published or approved pages that stay in knowledge consume indexed page entitlement
- Pages that failed import or were never published do not use the same slot
- Check plan usage in Billing or Pricing context when you approach the cap
Stay under the cap
- Publish only pages you want the agent to quote — skip thin stubs and duplicates
- Remove obsolete Knowledge entries after site redesigns
- Re-scan after major content changes so counts reflect what you still need
Common surprises
- Large blogs or catalogs can jump page count quickly — prioritize core pages first
- Missing pages from a scan do not free slots; they were never indexed
- Need more headroom — upgrade or read Custom plans