Account settings cover your personal profile and how Amevia notifies you about workspace activity — not agent tone or website knowledge.
Website-specific options (lead capture, agent behavior) stay under each website’s Assistant and Knowledge areas.
Update settings
- Sign in to the Amevia dashboard
- Open the user menu and choose Account
- Update profile fields such as name or contact details shown on the account
- Review notification preferences — enable or disable email alerts your plan supports
- Save changes before navigating away
Common questions
- Lead or conversation emails not arriving — confirm toggles here and check spam
- Need a new login email — contact support; self-serve email change may not be available
- Shared computer — use Log out when you finish instead of leaving the session open