The JavaScript install works on most sites — static HTML, WordPress, Shopify, React and more. Always use the agent-specific snippet from your Amevia Installation page, not a generic example from the web.
One script tag per page is enough. The widget loads the chat launcher for that website connection.
Install the snippet
- Open the website in Amevia and go to Installation
- Copy the entire script tag shown for that site
- Paste it immediately before the closing </body> tag in your template, theme footer or tag manager
- Publish or deploy so the live domain serves the updated HTML
- Hard-refresh the page in your browser (or use a private window)
- Return to Installation and run Recheck installation
Platform notes
- WordPress — use a footer hook or one plugin slot; avoid pasting the same tag in theme and plugin
- Tag managers — fire on all public pages, not only the homepage
- SPA frameworks — ensure the snippet survives client-side navigation or lives in the root layout