Skip to content

Widget loaded more than once

Fix double chat bubbles or broken launcher when themes and plugins both inject the script.

Symptoms include two launchers, a frozen bubble or console errors about re-initialization. The fix is always fewer scripts, not a second Recheck.

Remove the extra load

  1. View Page Source on the affected page and count Amevia script tags
  2. Disable auto-inject options in themes or plugins that append footer scripts
  3. In tag managers, remove duplicate Custom HTML tags firing the same snippet
  4. Keep one snippet before </body> in the canonical template
  5. Publish, purge cache, and confirm only one tag remains
  6. Run Recheck installation

WordPress and Shopify

  • Deactivate redundant “chat widget” plugins after pasting the official snippet once
  • Some themes re-run footer hooks on AJAX navigation — avoid injecting twice per route
Widget loaded more than once — Amevia Help